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Remove Mailchimp audience member when Raisely regular donation is cancelled

  • 17 July 2024
  • 3 replies
  • 13 views

Hi there!

 

Our charity receives regular donations through Raisely. I already have a Zap connecting Raisely and Mailchimp, that places people in relevant audiences based on their donation. I would now like to create a new Zap that removes a donor from a specific audience (but keeps them subscribed and in another audience) when they cancel their regular donation.

 

When I try to set this up in Zapier, there doesn’t seem to be an event that matches the cancelling of a regular donation. Has anyone been able to find a solution to this?

 

Thanks heaps in advance!

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3 replies

Userlevel 7
Badge +14

Hi @ellieroberts 

Try using a Raisely webhook event: https://support.raisely.com/article/251-webhooks

Zap trigger: Webhook - Catch Hook

Use the generated webhook url from the Zap trigger to configure in Raisely.

Userlevel 1
Badge

That worked! Thank you so much for your help!

Userlevel 7
Badge +6

That’s great news @ellieroberts! A huge thanks to Troy for lending a hand here!

If you have any other questions, please don’t hesitate to reach out to the Community. We’re always happy to help! 🤗