I am trying to make updates to contact records in ActiveCampaign from our CRM through an existing Zap.
When a value has been cleared in the CRM from field A, I want to also clear the value from the corresponding field in ActiveCampaign. However, the zap action to create/update contact in ActiveCampaign will not replace the existing value in the field in ActiveCampaign with a blank entry.
To make it slightly harder, I am working with a date field in this example so i can’t just update the field to say something like ‘None’.
Is there any way around this?
Best answer by Troy Tessalone
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