Refund time

  • 12 April 2024
  • 1 reply

I requested a refund for a purchase but have not yet heard back. What is the maximum period?

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1 reply

Userlevel 7
Badge +6

Hi there @NCB Group,

Welcome to the Community! 🎉

It looks like you have reached our to our Billing & Accounts Team regarding refund. Additionally, refunds may take 5-10 business days.

Hopefully, this helps!