Question

Reflection of consent is delayed

  • 4 December 2020
  • 3 replies
  • 35 views

Userlevel 1

Yesterday, the time stamps on consent list were delayed only for certain customers.

There was an action at 14:45, but it was reflected in the list after 20:00 on the same day.

And the clicked time was reflected.

What are the possible causes for this issue?

Other customers also left a timestamp on the same list, but was reflected successfully.


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3 replies

Userlevel 7
Badge +10

Hi @unilabo Co. Ltd 

Where you talk about the ‘consent list’ can you clarify what you mean?

Userlevel 1

AndrewJDavison_Luhhu

Thank you for your reply.
Sincerest apologies.
I didn't understand this mechanism well and couldn't explain it enough.
I created a Google spreadsheet and waited for the timestamp to reflect on that sheet.
The stamps of other members were reflected immediately, but the reflection of only some of them was delayed.

Userlevel 7
Badge +11

Hi @unilabo Co. Ltd!

Since this was a little while ago, I wanted to check in to see if you’d managed to solve this or whether you still needed help here. Please let us know!