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Best answer

Records not processed while the service was stopped

  • 11 August 2022
  • 2 replies
  • 15 views
I

Hi guys, good afternoon.

 

I have an issue. Because an issue in billing under my account, Zapier stopped my zaps for about 2 days. My integrations is Wpforms with Zapier and Salesforce. is there a way to see my records stored in Zapier in anyplace and have any option to re-send this records?  

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Best answer by jesse 15 August 2022, 22:55

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This post has been closed for comments. Please create a new post if you need help or have a question about this topic.

2 replies

Troy Tessalone
Userlevel 7
Badge +14

Hi @Ignacio Albella 

Good question.

Check your Zap Runs: https://zapier.com/app/history/

NOTE: If the Zaps were turned OFF during this time, then you won’t see any Held Zap Runs.

⚡ Troy Tessalone - AutomationAce.com | Premier Certified Zapier Expert | #1 Zapier Community Contributor
jesse
Userlevel 7
Badge +9

Hey @Ignacio Albella just wanted to check in here! Troy is correct that the best way to see Zap runs that were successful or held is within our Zap History: https://zapier.com/app/history

If any were stopped, you can always replay them: https://zapier.com/help/manage/history/replay-failed-zap-runs

To quote Troy again, if the Zaps were turned OFF during this time, then you won’t see any Held Zap Runs.

In that case, you will need to do a manual csv export/import from WPForms to Salesforce to move over any data that was missed during that time. 

Hope that helps! We’re here if you have any other questions. 🙂

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