Quickbooks - Invalid Customer?

I am creating a very simple Zap which uses “Find or Create Customer in QuickBooks Online” then picks up the customer field and reuses it in “Create Invoice”.  The create invoice test fails with “Invalid Customer”.  I have no idea why.  





This post has been closed for comments. Please create a new post if you need help or have a question about this topic.

2 replies

Userlevel 7
Badge +10


Can you show us a screenshot of how you have the “Create Invoice” step configure? You’re probably mapping the customer ID from the previous step incorrectly.

Userlevel 2

Hi @MarkF were you able to get this resolved? Typically if you’re trying to connect one record type with another (like connecting a Customer to an Invoice), you’ll need to send the ID of the record. If you can send a screenshot that can help us point you in the right direction!