Question about Odoo and Facebook Connection

  • 16 August 2022
  • 1 reply

The connection that integrates:

Facebook is connected to the CRM of the CRM it works perfectly since it throws the leads.

Other integration. It is from the same facebook account to Odoo, however it has been checked with other accounts but specifically they do not work with that facebook account.

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1 reply

Userlevel 7
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Hey there, @SolidezHipotecaria! Thanks for reaching out and welcome to the Community! 🎉 We definitely want to help.

Do you mind clarifying a bit more around the error you’re experiencing and where you’re seeing it? Sometimes screenshots (with any personal details obscured) are super helpful in troubleshooting! It might also be helpful to understand your expected workflow as well. 🙂

It sounds like you may be running into permission errors with Facebook Lead Ads? If that’s the case I might recommend running through some of these troubleshooting guides:

We’ll keep an eye out for your response!