What are the steps I should take to automatically send a user a transaction receipt using Qgiv and zapier and mailchimp especially if they donate more than one time? I can make the first email trigger in Mailchimp, but if the same person donates again the Mailchimp tag is going to be the same. I’d like to use the unique ID tag to trigger a journey in Mailchimp, but I don’t know how to segment the unique tag to trigger the journey. Any suggestions?
Best answer
Qgiv transaction + Mailchimp - how to set unique ID tags for repeat journeys?
Best answer by Troy Tessalone
Hi
As part of the Mailchimp Customer Journey you can add a step that removes the Tag that was added to the Subscriber to originally trigger the Customer Journey.
In the Mailchimp Customer Journey adjust these settings:
Contact repeats journey
Allows contacts to repeat a journey multiple times.
After a contact exits a journey, we’ll block them from re-starting it for 5 minutes.
This is designed to help prevent abuse.
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+14- Zapier Orchestrator & Solution Partner
- 34039 replies
- Answer
Hi
As part of the Mailchimp Customer Journey you can add a step that removes the Tag that was added to the Subscriber to originally trigger the Customer Journey.
In the Mailchimp Customer Journey adjust these settings:
Contact repeats journey
Allows contacts to repeat a journey multiple times.
After a contact exits a journey, we’ll block them from re-starting it for 5 minutes.
This is designed to help prevent abuse.
I didn’t know the 5 minute rule! I wonder if this is why my next transaction didn’t trigger a repeat journey.
+14- Zapier Orchestrator & Solution Partner
- 34039 replies
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