Skip to main content

Get Support
Have a question? Let's get you an answer!

How Do I...? Troubleshooting Code & Webhooks Developer Zone

Other Help Resources
Wait, there's more! Check out these Community sourced spaces for additional resources.

Zapier Help Center Hire an Expert

Learning Resources
All of our best learning resources can be found here.

Featured Articles Show & Tell Zapier's products AI Hub Zapier Tools Hub

Share your knowledge
Give back to the Community by sharing your automation wins and helping to answer questions.

Share your success See unanswered questions User Groups

Other Learning Resources
Some of our favorite additional ways to upskill your Zapier knowledge.

Zapier Learn Zapier Blog Zapier Webinars

Product Updates
Check out what is new and upcoming with Zapier with our regular product updates.

Product Updates

Early Access Program
Want to join Early Access? Learn more here.

  • Home
  • Get Help
  • How Do I
  • Pushed message/New Team Custom Emoji Slack triggers only return generic information in sample

On this topic:

SumikoErik said:

I’m trying to set up a zap based on a given pushed Slack message.

It seems intuitive enough, but when I try to set it up, the information in the picture below comes up instead of my actual information. In Slack, when I push the message, it appears to go through as normal and gives me the confirmation in Slack, but it never shows up in my zap. Instead it gives me this information and will never find anything else when I push them. 

If the zap is turned on, it triggers everything else in the zap, but I can’t gather information from the pushed message itself. There are probably ways that I can move around this, but it seemed strange.

I did a search and didn’t find anything that seemed like a match. 

 

​​​Information passed to the zap, but not information that I sent.

 

 

I have a Slack and Zapier subscription… I have the same issue. Can you help ?! Thank you!

Hi @Alex Palita 

Have you tested using the Push to Zapier option in Slack?

Try pulling thru newer trigger samples: https://zapier.com/help/create/basics/change-the-test-data-in-your-zap-trigger

 

Hello! @Troy Tessalone  

 

Yes, that’s exactly how I do it :).

 

I can’t get any new pushed message, just one message with generic information.

 

Thank you!

Hey @Alex Palita,

I’ve been looking into this and it seems that you’re running into a known bug where real data samples aren’t being returned. So I’ve added you to the list of affected users. We can’t give an ETA on when it will be fixed but we will send you an email notification as soon as it is. 

In the meantime, if there are specific fields missing from the default sample that’s in the Zap, then you can try selecting the missing fields using the approach outlined here:


Hope that helps! :)

Hey there, friends 👋🏽 I wanted to swing by and let ya’ll know this bug was recently closed! 

The “New Pushed Message” trigger still pulls sample data (ie: it won’t pull live samples from Slack) while testing however we did add permalink, raw_text, and ts_time fields to the sample.

Of course if you have any questions or you’re still running into errors please don’t hesitate to let us know in the community or open a ticket with my teammates in support.

Thanks for your patience and happy zapping! ⚡️

Terms & Conditions