Skip to main content
Best answer

Process for handling Dynamics 365 CRM First article inspection?


Hey guys, 

This might be off topic but does anyone know the D365 process for handling First article inspection? I needed it for informing users when a product is finalized and arriving. 

Thanks

Best answer by Sara_Nasreen

Hey so after a lot of tears and probably not enough coffee, I found this place that looks like it might help! https://dynamics.folio3.com/dynamics-365-implementation/ 

View original
This post has been closed for comments. Please create a new post if you need help or have a question about this topic.

5 replies

SamB
Community Manager
Forum|alt.badge.img+11
  • Community Manager
  • August 16, 2021

Hey @Sara_Nasreen!

It doesn’t look like the current Microsoft Dynamics 365 integration has any triggers related to handling First Article Inspections specifically. As a workaround, are you able to an any email notifications sent to you when a product is finalized and arrives? If that is possible and those emails contain the required information you need from Microsoft Dynamics 365 then you could potentially use that to trigger a Zap that kicks off a workflow to inform your users.

You can find out more about how to trigger Zaps from emails here: Trigger Zaps from new parsed emails

Does that help to get you pointed in the right direction? :)


Hey @Sara_Nasreen!

It doesn’t look like the current Microsoft Dynamics 365 integration has any triggers related to handling First Article Inspections specifically. As a workaround, are you able to an any email notifications sent to you when a product is finalized and arrives? If that is possible and those emails contain the required information you need from Microsoft Dynamics 365 then you could potentially use that to trigger a Zap that kicks off a workflow to inform your users.

You can find out more about how to trigger Zaps from emails here: Trigger Zaps from new parsed emails

Does that help to get you pointed in the right direction? :)

Yeah, that definitely looks like a great place to start, thank you so much!


SamB
Community Manager
Forum|alt.badge.img+11
  • Community Manager
  • August 17, 2021

You’re most welcome, @Sara_Nasreen!

Please do report back here to let us know how you get on with this. :)


  • Author
  • Beginner
  • Answer
  • August 20, 2021

Hey so after a lot of tears and probably not enough coffee, I found this place that looks like it might help! https://dynamics.folio3.com/dynamics-365-implementation/ 


SamB
Community Manager
Forum|alt.badge.img+11
  • Community Manager
  • August 20, 2021

Thanks for letting us know, @Sara_Nasreen! :)

I’m so pleased to hear you were able to find something useful on this, and hope you’ve been able to get more coffee since!