I have a small problem with Sellsy triggers in Zapier.
My goal is to import my lead contacts from Sellsy into a contact list named "Prospect" on SendinBlue. And do the same for my B2B customers and my B2C customers. The problem is that my zap is activated when I create a company in Sellsy (should normally correspond to "New Company in Sellsy") while the trigger is supposed to be activated when a company is updated (the trigger of my zap is "Updated Company in Sellsy"). I let you see the history on this screenshot https://ibb.co/xzmWYzk.
As a result, there is no difference between the two triggers and it doesn't allow me to change Prospects to Pro customers in my Sendinblue lists once this change is done in Sellsy. Moreover, as you will notice, it created a nice loop in Zapier that spent all my tasks in just a few minutes (see https://ibb.co/8KFVdsb).
Have you ever encountered a similar problem? Can you explain to me why the zap is activated at the creation of a company when the trigger is normally for the update? Do you have a solution?
Thank you in advance for your help !
Best answer by SamBView original