Skip to main content

Get Support
Have a question? Let's get you an answer!

How Do I...? Troubleshooting Code & Webhooks Developer Zone

Other Help Resources
Wait, there's more! Check out these Community sourced spaces for additional resources.

Zapier Help Center Hire an Expert

Learning Resources
All of our best learning resources can be found here.

Featured Articles Show & Tell Zapier's products AI Hub Zapier Tools Hub

Share your knowledge
Give back to the Community by sharing your automation wins and helping to answer questions.

Share your success See unanswered questions User Groups

Other Learning Resources
Some of our favorite additional ways to upskill your Zapier knowledge.

Zapier Learn Zapier Blog Zapier Webinars

Product Updates
Check out what is new and upcoming with Zapier with our regular product updates.

Product Updates

Early Access Program
Want to join Early Access? Learn more here.

I am experiencing an issue anytime I try to turn on a Zap connected to a form on any of my (paid) SquareSpace accounts. I can create zaps between any other two sources, but always have this issue when SquareSpace is part of my "When this happens..." setup.


Everything in my setup appears to work.

Screen Shot 2020-02-21 at 4.11.10 PM.png

But when I try to turn it on, I get this error message:


Screen Shot 2020-02-21 at 4.11.59 PM.pngHelp?


I should add, all the SquareSpace accounts I've tested with are paid accounts at the Business level -- qualifying for Zapier integration.


I am having the exact same issue. Been at it for hours trying to figure out what is wrong 😳


I am getting the same error. I also noticed that in Squarespace they changed the option to "Read Only" and when I had this same integration set as "Read and Write" it worked. Not sure how to address this issue.


Hi folks, I'm sorry that you've been running into problems with your Squarespace Zaps. It looks like there's an issue with the Squarespace integration and we're working with their team to get to the bottom of things.

@ericmwhite, @Carla and @kayluxe, I've added you to our record of the issue, which means that you'll receive an email when we've been able to get the situation resolved.


Thank you @Danvers. Do you have an order of magnitude timeline for resolution (hours, days, weeks, months)?


@ericmwhite It's hard to say because Squarespace integration is owned and maintained by Squarespace, so they will need to take a look at this. We're working on helping them with this as much as possible.


Thanks @Danvers. I'll put some pressure on them too 🙂


Terms & Conditions