Question

Problem creating Sample: Failed to fetch in step 1

  • 30 March 2020
  • 4 replies
  • 857 views

Not sure why I am getting these 2 zap errors:

  1. Problem creating Sample: Failed to fetch in step 1
  1. Problem retrieving Field Validation: Failed to fetch in step 1

It finds sample data from a test purchase, but still triggers these errors...

 

When this happens …

1. New Successful Purchase in ClickFunnels

Do this …

2. Create Spreadsheet Row in Google Sheets

Both steps have a Green Check next to it so I’m not sure why it’s not working.


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4 replies

Userlevel 7
Badge +10

Hi @MikeSD 

Can you show us some screenshots of where you’re seeing these errors and how each step of the zap is setup?

 

Userlevel 7
Badge +12

Hi @MikeSD I’m really sorry for the delay in getting back to you on this! 

 

Hmm, it is odd that you’re seeing those errors even though you have the samples. It might be that there were fields that are in the set up of the trigger (like choosing the Funnel) that the Zap had an issue with. Are you able to move on and add more steps to your Zap? If you can, try that and see if you can turn the Zap on. Let us know how you get on!

Userlevel 7
Badge +11

Hi @MikeSD :)

I wanted to check in with you on this one. Did you still need help here or did you manage to get this resolved? Please let us know :)