So I’ve been trying to create zaps between my prinful and gmail account! For some reason, when I’m setting it up, Zappier cannot retrieve any orders from my store when I have at least 5 active orders! And even when I bypass the test trigger and save, my customers are not receiving email from me. I don’t know what to do. I also need it to connect to my printful store because I need to be able to tell zappier to include shipping information in email and the example order does not have shipping variables!
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Can you please provide screenshots of how your Zap is currently configured?
FYI: Zaps only work when turned ON for new data going forward.
Sure!
Yeah! I turned on my zap and reached out to a customer asking if they received and email from me.
Also, without being able to get any information from my store, I can’t include shipping information variable for future emails.
Have you had any new orders since you turned the Zap ON?
Also check the Printful app connection here: https://zapier.com/app/connections
Yes I have! Just got one in. And my connection is all good!
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