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Question

Prevent Zap automatic shutdown due to repeated errors?

  • November 4, 2021
  • 1 reply
  • 24 views

Within the flow of my automation, errors will happen, and if they do, a path will be taken, if not, a different path will be taken. However, the zapier understands these errors as a problem in my automation and keeps shutting down. What can I do to prevent the zapier from recognizing these errors as problems?
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1 reply

Troy Tessalone
Zapier Orchestrator & Solution Partner
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  • Zapier Orchestrator & Solution Partner
  • November 4, 2021

Hi @Francisco Sousa 

Try adding Filters to the Zap to prevent the errors: https://zapier.com/apps/filter/help

Can you provide specific examples of how your Zap steps are configured and where the errors occur?

Perhaps post screenshots.