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Posting images from Twitter to Tumblr and Pinterest - image broken error

  • 11 June 2021
  • 2 replies
  • 100 views

For some reason When connecting an twitter to send an image post to Tumblr it says the image (gif) is broken. But when I upload that same gif to tumblr myself it works fine?

Also Pinterest fails to work. there is something '’broken'’. Well I don't know what is broken but I did just fill in the steps, it should work fine?

 

I paid for an full year subscription but feel bad about that decision now if the service wont work at all? I hope someone can assist me.

Best Alle.

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Best answer by SamB 11 August 2021, 18:05

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Userlevel 7
Badge +14

Hi @Alle Jong 

Are you able to provide screenshots of how your Zap steps are configured?

 

Make sure to check the available help articles for each app.

Twitter: https://zapier.com/apps/twitter/help

Tumblr: https://zapier.com/apps/tumblr/help

Pinterest: https://zapier.com/apps/pinterest/help

Userlevel 7
Badge +11

Just wanted to follow up here as noticed @Alle Jong reached out to our Support team who were able to identify that the issue was caused by the image field expecting, but not receiving, an image file.

Sharing the solution here in case it’s helpful to others running into the same “Sorry, this image is broken” error: 

To send a file in a Zap, you need to use a file object or certain types of URL links. You can read a little bit more about how to make this happen here:

https://zapier.com/help/create/basics/different-field-types-in-zaps#step-4

https://zapier.com/help/create/basics/send-files-in-zaps