Do you know what is the trigger for cart abandoment in woocommerce for Zapier?
Is it “order cancelled”?
I would like to connect woocommerce to my mailing system, so that I can send an offer email to people who abandoned their cart.
Just wondering if “order cancelled” is the right/best trigger for this…?
The problem with “order cancelled” is that in my shop I see people cancelling the order many times (they probably try different payment gateways to see which one they actually wanna use or something :D ), but then they finally buy the product.
So obviously I would want Zapier to work when they actually DO NOT buy the product in the end..
So is there a better trigger?
Or do I need to create a system where zapier uses “order cancelled” trigger to move the person to my mailing system.. BUT if the person then buys the product, zapier removes that person from the mailing system, so that they won’t receive the offer email? :)
Thank you :)
Best answer by SamBView original