So I am trying to update a users email in active campaign with the ActiveCampaign Create/Update. I am first looking up the AC contact based on the users previous email getting the AC contact id and passing it to the next step. Though it continues to create a new contact when I map the new email address.
Is is possible to just update the contacts email address?
Hi
Since ActiveCampaign is based on email as the primary key, it’s likely you’d have to use the AC API to update a user’s email address.
AC API endpoint to update a contact: https://developers.activecampaign.com/reference#update-a-contact-new
App APIs can be used in Zaps with the Webhooks app: https://zapier.com/apps/webhook/help
Welcome to the Community,
I did some checking on this and found we have an existing feature request open for a separate Update Contact action to be added to the ActiveCampaign integration. I’ve added your vote for that feature to be added.
I don’t have an ETA on when it will be added by, but we’ll email you as soon as soon as it is. In the meantime, Troy’s suggestion of using a Webhook action to connect to ActiveCampaign’s API and update the contact should do the trick. :)
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