Is it possible to create/update a new contact AND add a note to the contact at the same time? I am zapping from Webflow (WF) to ActiveCampaign (AC).
Both options are available as actions, but the add note action requires a list ID which I access from the WF form submission or ACcreate/update contact options.
Best answer by EthanGlessich
I eventually figured it out. There are two different contact IDs which need to be used for Action 1 and Action 2. In Action 1 the contact ID needs to be the users email address, and forAction 2 the contact ID needs to be “contact Id of the user added or updated”. Using the email address for both contact IDs was creating the problem.
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Thanks for trying to help @jayeshkumarbhatia. Unfortunately copying the list id value from Action 2 is not possible as there is no list id which appears in action 2, just a list name which is selected from a drop down field. I have tried adding the list name to the list id field but it doesn’t work. I’ve escalated this problem to Zapier Support.
Hey @EthanGlessich , The list ids are numbers below list name. Check in the below screenshot. You can copy any number from list and paste in Action 3 to create a note.
Thanks @jayeshkumarbhatia. I just presumed those numbers were a count of contacts or zaps. Unfortunately, adding the number you highlighted does not attach the note to the zap. :-(
I eventually figured it out. There are two different contact IDs which need to be used for Action 1 and Action 2. In Action 1 the contact ID needs to be the users email address, and forAction 2 the contact ID needs to be “contact Id of the user added or updated”. Using the email address for both contact IDs was creating the problem.
Hey @EthanGlessich , Can you share screenshots with me of the input fields of Action 3? Also on testing the action what response did you receive from Zapier?
@jayeshkumarbhatia thanks for you follow-up. The issue resolved now. See previous comment. From the time stamps it looks like we were writing a message at the same time.