I have Zap, that upon changing a category field called “Create Google Doc” to “Yes” from any other option such as “Not Created”, it creates Google doc using fields in the item and a template stored on Google Drive. It hen does an update step to insert the link to the Google Doc into a filed titled “Google Doc Link” and updates the “Create Google Doc” category field “Yes” to “Created”.
However, when the update item step runs and does what I am asking it do do for the “Google Doc Link” and the “Create Google Doc” fields - it also erases all the phone number and e-mail type of fields. The previously existing values on those filed type just disappear.
I notice in the Zap update item step, the phone type and email type are pre-populated with their original value even though I am not updating the related Phone number Email - leaving in the Zap.
Any help would be appreciated.
Best answer by Troy TessaloneView original
Check out this related topic:
@Troy Tessalone for the cross reference. I read through that and it does appear to be related topic. I just didn’t not (or recognize) a means to resolve it within that topic discussion, either. Oh well, I am brand new to Zapier and I’ll keep trying “stuff”, looking around and and eagerly awaiting additional insight from others and the Zapier team.
The related topic indicates there is/was a known issue (bug) with the Podio integration, but unsure if there’s been a fix released yet.
You can open a ticket with Zapier Support here: https://zapier.com/app/get-help