Hi @BounceCo! It sounds like what you’d need is a Find Customer action, so you can look someone up and then update Podio with the data that you find.
That feature is not available at the moment, I'm afraid. It's something other users have asked for so I've gone ahead and added your vote for this feature request. If/when it’s added you’ll be notified via email.
Kajabi owns and updates that integration so it may be worth it to reach out to them and let them know you'd like to have that feature added They do have access to the feature requests in our system but it always helps if they hear directly from their users as well.
Thanks so much for letting me know I will have a chat with Kajabi and keep my eyes peeled for updates :)