Please help - Small Businesses Need Multiple Users but not Teams!

Greetings Zapier.

I own a small business in Canada, and have other clients that might be interested in your product.  However, in my small business, I’m the tech-nerd - but don’t have the time to dedicate to creating zaps.  As such, I have brought in a new hire who will be implementing automation.

Here is my problem:

As the owner, I need to be able to have control over my account.

• I need to have multiple users like Team 
• I need to have control over the users like Company
• I need to have App restrictions
• I need to have single sign on

However we don’t need anywhere close to 50K tasks nor 100K tasks per month.

To pay $10,782 USD per year on a month to month or $7,188 USD all at once, just to have a Company account would kill my small business. 

Based on your price points, the following is 100K tasks per month:

• Professional: $489/month
• Team: $499/month
• Company: $599/month

The price point differential from Professional to Team is $10/m and Professional to Company is $110 per month ($165/m if paying monthly) based on 100k tasks. 

So why not charge this additional overhead as a separate fee for those that need the features, but not that many tasks and allow a Small Business Account with limited users option of Company and call it Small Business?

Suggestion 1:  Small Business Team 

• 2,000 tasks per month per user
• $109/month for two users (4,000 tasks) + $49/month per additional user
• $256/month = 5 users, Team capabilities, only 10,000 tasks/m
• So on user #6, the small business would upgrade to Team w/50,000 tasks/m

Suggestion 2: Small Business Company (what I need)

• 2,000 tasks per month per user
• $209/month for two users (4,000 tasks) + $49/month per additional user
• $356/month = 5 users, Company capabilities but only 10,000 tasks/m
• So on user #10, the small business would upgrade to Company w/100,000 tasks/m

The results are that you get your extra overhead per month fee on the front-end, and once they hit 10 users, they would be paying the same as the Company fee of $600/m but only have 20,000 tasks/m.

This gives an entry point to small business, while maintaining your overhead differential between the plans.

Suggestions (needed yesterday):

“Zapier Small Business” - all the features of Company except the following changes:

• Start at $209/m for two users (4,000 tasks)
• Extra $49/m (2,000 tasks) per additional user
• Perhaps to adjust the price point, you could have “limited support” instead of Premier support

For me, this would give us 4K tasks/month on a month to month at $209 USD

This gives Zapier the same $110 overhead differential between Professional & Company as well as the $49/user fee from Professional. 

This could be a win-win and introduced more small businesses to your platform.