Hello! I’m trying to place outbound calls from my Facebook lead ads.
I found the option to place a call with the Twilio integration, but as far as I can tell that’s just to read a message to the number being called.
What I’m trying to do is place an outbound call to my new lead, then when they answer they hear a “Hello! This is _____. We have a live agent waiting to help you. Please press 1 to be connected.”
Then I’d like the caller to be able to press 1, which forwards them to the number of the agent.
Is this possible?