Hi, I have 2 CRM apps that I want to be synchronized. E.g. if a ticket is raised on CRMa it is copied across/written to CRMb, using Zapier. Similarly if a ticket is raised on CRMb it is copied across/written to CRMa.
I am concerned that the write to CRMb will trigger a write to CRMa, which in turn will trigger a write to CRMb, which in turn...add infinitum, until one system crashes with no memory. Does anyone know of this and Zapier's capability to avoid this scenario?
Cheers
Hi
No. Zapier does not support two-way syncing between apps right now. Think of Zaps like one-way workflows.
In certain scenarios, you can fake two-way syncing by setting up two different Zaps that perform opposite actions. For instance, you could have one Zap that creates a new spreadsheet row for every new contact created and another that creates a new contact for every new spreadsheet row.
Be careful not to create a Zap Loop. Learn how to avoid Zap loops.
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