Hi, I have 2 CRM apps that I want to be synchronized. E.g. if a ticket is raised on CRMa it is copied across/written to CRMb, using Zapier. Similarly if a ticket is raised on CRMb it is copied across/written to CRMa.
I am concerned that the write to CRMb will trigger a write to CRMa, which in turn will trigger a write to CRMb, which in turn...add infinitum, until one system crashes with no memory. Does anyone know of this and Zapier's capability to avoid this scenario?
Cheers
+14
Hi
No. Zapier does not support two-way syncing between apps right now. Think of Zaps like one-way workflows.
In certain scenarios, you can fake two-way syncing by setting up two different Zaps that perform opposite actions. For instance, you could have one Zap that creates a new spreadsheet row for every new contact created and another that creates a new contact for every new spreadsheet row.
Be careful not to create a Zap Loop. Learn how to avoid Zap loops.
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