Best answer

Pausing between triggers/emails

  • 21 August 2020
  • 4 replies

Userlevel 2

We are currently running several Zaps that include an Excel spreadsheet in the flow. The zap is triggered by Parseur receiving an email.

The problem we are having is that in some cases the emails arrive right on top of each other, almost without any pause between them. When this happens the Excel spreadsheet does not finish calculating, before the flow produces the next set of data, and then it ends up sending data from the first flow into the second flow, if that makes sense.

Is there a way to pause in between flows, or would we have to find a way to pause in between the emails at source?


Best answer by Troy Tessalone 22 August 2020, 17:29

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4 replies

Userlevel 7
Badge +14

Add a Delay step:

Userlevel 2

That will just postpone the problem by the delay.

Imagine 3 e-mails triggering the zap at almost exactly the same time. This will start 3 zaps, running in parallel. Those 3 zaps will all hit the Excel sheet at the same time, creating the problem.

If I put a delay step of for example 1 minute into the zap, they will all 3 just hit the Excel sheet at the same time, one minute later.

Userlevel 7
Badge +14

Delay After Queue


Userlevel 2

Excellent, that seems to be doing precisely what I need. Thank you very much,