Best answer

Paid order in Shopify showing a balance

  • 11 August 2022
  • 3 replies
  • 281 views

Userlevel 1

I have a question regarding importing an order into Shopify as paid.

I am pulling the order details from 1 system, and trying to insert them into shopify, but interestingly enough, even though the order is marked as paid, it’s saying that the customer owes me money:

 

Why is there a balance?

Everything according to my set up in Zapier looks good, the order is importing as paid and fulfilled, but I can’t figure out the issue about the balance. Is Does anyone have some insight as to what’s going on here, or if this will affect my reporting?

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Best answer by Kronos9326 11 August 2022, 16:00

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3 replies

Userlevel 6
Badge +6

Hey @Kronos9326 ,

 

Can you show me the screenshot of how you have configured Shopify action? 

Userlevel 1

Thanks @jayeshkumarbhatia  but I also think I found my answer here. 


I’ve redacted some stuff for privacy concerns.
 

 

Userlevel 7
Badge +8

Nice @Kronos9326 !! And thanks for jumping in @jayeshkumarbhatia.

Let us know if you have any addt’l questions- we’ll be here!