PagerDuty Trigger Not Working

  • 8 December 2020
  • 1 reply

Hi, I’m a Zapier newbie so thanks in advance if this is an easy one!


I’m attempted to wire up Asana and PagerDuty. AFAICT the Zap is configured correctly. The source end can access Asana data, and the PagerDuty end was able to see the service integration when selecting the “integration key” for the service I wish to alert on. 

When I test the PagerDuty connection, however, I do not see any incidents being sent to PagerDuty. The Zapier test says status: success and that it sent the add_trigger_event too PagerDuty but it doesn’t appear to going through. Has anyone had experience wiring up PagerDuty? Thanks again!



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1 reply

Userlevel 7
Badge +14

Please provide screenshots or record a video of how your Zap is configured, especially the PagerDuty action step and how you were testing.