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I have a simple zap that will send a customer a text message when they call our office. But I would only like for it to send the text message once, not every time they call in the future. Can anyone suggest how I would do that?

Hi @774help 

Good question.

You would need to log each of the sent SMS to then check against in the Zap first before determine whether the Zap should proceed.

Common apps used to log:

  1. GSheets
  2. Airtable

I’d add Storage by Zapier to the above list

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