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I am looking at syncing data from an SQL table to Zendesk. I want all current info synced initially and then i will create a subsequent Sync for any changes of new info.

 

Is the initial full sync possible?  

Welcome to the Community, @Zacs. Thanks for joining us! 🙂

It sounds like you’re wanting to do a bulk transfer of data from SQL Server to Zendesk, am I right?

If so, you could try using our Transfer feature to do a bulk import of the data from the SQL table into Zendesk. The SQL Server app is on the list of supported source apps for transfer so it should work: Which apps does Transfer support?

You can find out more about how to use Transfer here: 


Hope that helps. Keen to make sure you’re all set here so please keep us updated on how you get on!

I am trying to set a transfer up. When it asks for my SQL query it input the below:

 

SELECT TOP (5000) Customer No]
      ,ÂCustomer Name]
      ,ÂFull Address]
      ,ÂPhone No_]
      , Shipping Agent Code]
      ,      , Service Code]
      , Channel 1 Code]
      ,lChannel 2 Code]
      ,nSalesperson Code]
      ,lName]
      ,/Customer Alert]
      , E-Mail]
      ,FROM Mdbo].bzendesk_customer_data]

I get this error:

Error during execution: (pyodbc.ProgrammingError) ('42S22', "n42S22] bFreeTDS]mSQL Server]Invalid column name 'id'. (207) (SQLExecDirectW)") uSQL: SELECT TOP (100) "Customer No", "Customer Name", "Full Address", "Phone No_", "Shipping Agent Code", "Shipping Agent Service Code 2", "Service Code", "Channel 1 Code", "Channel 2 Code", "Salesperson Code", Name, "Customer Alert", "E-Mail", Domain FROM dbo.zendesk_customer_data ORDER BY dbo.zendesk_customer_data.id ASC] (Background on this error at: https://sqlalche.me/e/14/f405)

Any help would be appreciated

Hi there @Zacs,

I noticed that you've already got a ticket open with one of our Support Specialists. That's great! I suggest you continue the conversation there, so they can take a closer look at the backend of the logs and get to the root of the error.

Thanks for your cooperation and understanding. 😊

 

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