Question

OnceHub to Redtail Activity Creating Wrong Date

  • 17 March 2023
  • 3 replies
  • 15 views

I’m trying to create a zap pulling information entered in OnceHub to create an Activity on my Redtail calendar using the existing template.  The test data that’s prepopluated indicates the client wants a meeting on Monday, January 18th, 2016 but the zap creates a an activity on Friday, January 21st, 2016.  

Any help on what I’m doing wrong is much appreciated!


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3 replies

Userlevel 7
Badge +8

Hi @PMcNulty 

 

Can you please share screenshots of your set up so we can help you better? It might be a timzone thing but let us see

Here’s a screenshot of the date fields in the zap and then the activity it creates in Redtail

 

Userlevel 7
Badge +8

Hi @PMcNulty 

 

As I can see in the screenshot, the date field is waiting for ISO-8601 format. Try to add a step before this one that coverts the date string into an ISO format