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Question

Office 365/Outlook Sending Duplicate Emails

  • 16 June 2021
  • 1 reply
  • 90 views
C

I have an automatic email setup that gets triggered when a client signs a Practice Ignition proposal. Office 365 Outlook is supposed to send a message to my admin/onboarding team… but lately it’s sending 3 duplicate messages. Anyone else encountering this error and know how to fix it?

This post has been closed for comments. Please create a new post if you need help or have a question about this topic.

1 reply

Troy Tessalone
Userlevel 7
Badge +14

Hi @coolguy007 

Check your Zap Runs history details: https://zapier.com/app/history/

You can see timestamps of each Zap step and the DATA IN/OUT for each step.

This may help you troubleshoot if/why duplicates are happening.

⚡ Troy Tessalone - AutomationAce.com | Premier Certified Zapier Expert | #1 Zapier Community Contributor
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