Hi @uma

Please provide screenshots of how your Zap step is configured.

Based on the returned error it appears you don’t have the correct data point mapped to the file field.

This is the screenshot of problem I am facing

@uma 

Are you able to provide screenshots of how your Zap step is configured with the data points mapped?

@uma 
Just checking in to see if you still need help with this? 

Just wanted to follow up here for anyone that’s running into this same error to recommend checking the value that’s been added into the Video field is correct. You’d want to ensure it’s either a publicly-accessible link to the video or file object from a previous step. 

Looking at the screenshot referenced previously, it appears that the Video field contained text instead of a publicly-accessible link or file object:


You can find out more about how to use Zaps to send files between different apps in the following guide here: Send files in Zaps :)