About Zapier Community
New to our Community? Get to know more about our space and how to make the most of your time here.

Code of Conduct Community FAQ's Zapier Common Questions What to Expect

Get Started With Zapier
New to Zapier? We have got you covered with our Zapier 101 Resources.

Zapier Essentials

Get Support
Have a question? Let's get you an answer!

How Do I...? Troubleshooting Code & Webhooks Developer Zone

Other Help Resources
Wait, there's more! Check out these Community sourced spaces for additional resources.

Zapier Help Center Hire an Expert

Zapier Products
Learn more about Zapier's new products.

Zapier Tables Zapier Interfaces

Zapier Reading
All of our best learning resources can be found here.

Featured Articles Show & Tell AI Hub Zapier Tools Hub

Learning Groups
Excited to meet other builders? Check out our interest areas full of doers, dreamers, and in-betweeners.

User Groups

Other Learning Resources
Some of our favorite additional ways to upskill your Zapier knowledge.

Zapier Learn Zapier Blog Zapier Webinars

Product Updates
Check out what is new and upcoming with Zapier with our regular product updates.

Product Updates

Early Access Program
Want to join Early Access? Learn more here.

Question

No options available when providing ID for the lead in MS Dynamics.

W

Writing a Zap to fire when HubSpot Contact is updated to update Lead in Microsoft Dynamics. All goes well for the test until I provide id for Lead: ‘no options available’. I have no idea how to proceed. Suggestions?

This post has been closed for comments. Please create a new post if you need help or have a question about this topic.

4 replies

Danvers
Userlevel 7
Badge +12

Hi @wmflan650!

Could you please share a screenshot of the step in your Zap that you’re having trouble with? That will help us to better understand what might be happening and how to help. Thanks!

W

Thanks for your reply Danvers; see screenshot

GetUWired
Userlevel 7
Badge +12

Hi @wmflan650 

Does that field load in leads without the search string you’ve pasted? Chances are that the specific lead you are looking for did not load into the dropdown. To pass dynamic values, you should be using the custom tab and adding the lead id into the input field. You also may need to use a Find Lead step prior to the update lead step if you don’t know the lead’s id. 

W

This post has been edited by a moderator to remove personal information. Please remember that this is a public forum and to remove any sensitive information prior to posting.

GetU,

Nothing appears in that input initially and it asks for the ID, which I take directly from the URL for that Lead in MSD.

If I select the Custom tab, only HubSpot entries appear...but...but..I’m trying to map to MSD😫

If I then enter the hash in this input, I get ‘no matches found’

Has anyone had success mapping HubSPot to Dynamics?

 

Terms & Conditions