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I have previously set up a ZAP to send information submitted through a Ninja Form to create a registrant on a Zoom webinar.

However, I have tried to replicate this now for a new webinar and the ZAP doesn’t seem to be working. 

There are no error messages on the ZAP and everything is set up ok. Ninja Forms is also recognising the form submission, however it’s not feeding through to the Zoom webinar registrant list. 

Is anyone able to troubleshoot this for me?

Hi @Nicole_AWA ,

Thanks for reaching out! 

I’m escalating this to our Support team as they will be able to dive into your specific Zap task history and troubleshoot from there.

Sit tight and they’ll be in touch just as soon as they can!


Hi  @Nicole_AWA

It’s been a while but we wanted to check back on this issue. I’m afraid we have not heard back from you so we were wondering if you still needing assistance with this issue? Looks like you were able to get in touch with  from Zapier Support but we haven't yet heard back. 

Please let us know how we may help!