Best answer

Ninja Forms multiple checkbox field only sending single option over to Google Sheets

Forum|Forum|4 years ago
October 21, 2021
4 replies
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CircleRHR
Beginner

Hey all,

We have Ninja Forms on our website connected to Google Sheets via Zapier, and it is working wonderfully except for passing data from fields that have multiple selectable options.

For example, a multiple checkbox field (in our case, select from multiple days - Mon, Tue, Wed, Thurs, Fri, Sat), when more than one option are selected, only 1 of the options is passed onto Google Sheets.

As a realtime scenario - if i select Mon, Tue, Wed options in the field on the Ninja Forms side, it may only pass over Mon to Google Sheets.

Has anyone had a similar issue or have any ideas?

Thanks!

Victor

Best answer by Troy Tessalone

Hi @CircleRHR

Notice the [0] that indicates the first selected item in the array.

If 2 items are selected you’ll see a data point has [1] for the second selected item in the array.

You’ll need to map either a different field that includes all of the options OR map each of the options to this field.

This post has been closed for comments. Please create a new post if you need help or have a question about this topic.

+14

Troy Tessalone
Zapier Orchestrator & Solution Partner
Forum|Forum|4 years ago
October 21, 2021

Hi @CircleRHR

Please post screenshots with how your Zap steps are configured along with an example of the issue, thanks.

Might also be worth checking if other related topics can provide guidance: https://community.zapier.com/search?q=ninjaforms

⚡ Troy Tessalone - AutomationAce.com | Platinum Zapier Solution Partner | #1 Zapier Community Contributor

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CircleRHR
Author
Beginner
Forum|Forum|4 years ago
October 22, 2021

Hi Troy,

Thanks for the swift reply - I have attached the images of one of the multiple option fields in ninja forms from one of the submissions with all 3 selected, an image of the field in google sheets for the same submission showing only 1 of the options in the cell, and the zap config.

Any ideas/help