New user WordPress to teachable

  • 24 April 2020
  • 5 replies

I want to add new user crated on wordpress to teachable account. 

I guess user should added to teachable automatically but its not happening. When First time I triggerd action only then one user added to teachable but after that when I added new user to WordPress it’s not created in teachable account. 




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5 replies

Userlevel 7
Badge +12

Hi @developer2389!  


If you look in the task history for the Zap, can you see any tasks? If there are tasks in the task history but users weren’t added then it’s likely that there’s something not right with how the Zap is set up.  If there are no tasks, then there’s something not quite right with the trigger. 


If you can see tasks but no users have been added, could you post a screenshot of how the Create User and Enroll User steps are set up, so that we can make sure we’re on the same page. Don’t forget to block out any personal information in the images!

Here is the step followed to create a Zap.



In Step 3 there is User F also which is in step 3 dropdown. But I don’t know how new users will process further automatically to Create an account in teachable. 


There is only email id which is not sensitive data. 

Userlevel 7
Badge +11

Hi @developer2389!

I see that you’ve written to our Support team and you’re waiting for a response from them. Please continue the conversation there, since they’re able to dig into your Zaps and troubleshoot things more thoroughly :)

The support reply is really slow.

Userlevel 7
Badge +10


Just checking in here - were you able to get this sorted?