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New Record in View Airtable not triggering

  • 8 June 2021
  • 4 replies
  • 824 views

I have two Zaps that need to update a spreadsheet in Airtable and I can't get them to trigger. I've tried everything: deleting, redoing them, testing different emails, none of them are triggered. Everything is ON, I don’t have any error message, my app connexion is good too. 

It starts with an Airtable trigger and it's very strange because another zap with a step that includes Airtable works. Is there a bug?

 

 

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Best answer by Troy Tessalone 8 June 2021, 21:13

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4 replies

Userlevel 7
Badge +14

Hi @Kinoko 

FYI: The Airtable triggers are NOT instant, and the trigger time depends on your Zapier plan, which can be from 1-15 minutes.

Article: https://zapier.com/help/create/basics/set-up-your-zap-trigger

OMG yes it was because of that. And also, it is already more than 20 min that a record must be updated and some of them are still not modified: do you know why?

 

 

Userlevel 7
Badge +14

@Kinoko 

Best place to troubleshoot is your Zap Runs history to determine if a Zap fired and see the DATA IN/OUT for each step, along with any errors that may have occurred: https://zapier.com/app/history/

Userlevel 3
Badge +5

Hi @Kinoko, just checking in to see if you still need help with this? We’ll keep an eye out for your response!