I have a zap that is designed to create new folders in ShareFile by Citrix. The trigger is set so that whenever we export client data from one platform to the next, a new folder is created in our systems for document retention. The difficulty is that we want each folder that is created to be unique and named for the client. A series of subfolders are also set to be created in this folder. Right now, the zap seems locked on creating the same folder over and over again. It is not capturing the client information from the other platform and is attempting to create a folder with the same name each time the zap is triggered. The error received is a 409 (conflict - object already exists). When the folder already exists, all future attempts to use the sequence fail. I have created a stop gap measure where I go into filing structure and clean out the created folder then delete it from our systems. However, since I am part time, I am unable to babysit the folder for periods of time. Any ideas on what I can do to change how the Folder is created to alleviate the 409 issue?
Best answer by AndrewJDavison_LuhhuView original