About Zapier Community
New to our Community? Get to know more about our space and how to make the most of your time here.

Code of Conduct Community FAQ's Zapier Common Questions What to Expect

Get Started With Zapier
New to Zapier? We have got you covered with our Zapier 101 Resources.

Zapier Essentials

Get Support
Have a question? Let's get you an answer!

How Do I...? Troubleshooting Code & Webhooks Developer Zone

Other Help Resources
Wait, there's more! Check out these Community sourced spaces for additional resources.

Zapier Help Center Hire an Expert

Zapier Products
Learn more about Zapier's new products.

Zapier Tables Zapier Interfaces

Zapier Reading
All of our best learning resources can be found here.

Featured Articles Show & Tell AI Hub Zapier Tools Hub

Learning Groups
Excited to meet other builders? Check out our interest areas full of doers, dreamers, and in-betweeners.

User Groups

Other Learning Resources
Some of our favorite additional ways to upskill your Zapier knowledge.

Zapier Learn Zapier Blog Zapier Webinars

Product Updates
Check out what is new and upcoming with Zapier with our regular product updates.

Product Updates

Early Access Program
Want to join Early Access? Learn more here.

Question

New Filled Document in pdfFiller trigger has blank fields

  • 20 May 2021
  • 6 replies
  • 156 views
L

Hi,


So I have Zap that takes appointment data from Acuity, and puts into Google Sheet. It then does something with a formula. All good.

Another zap, when a new row is created in the Google Sheet sends the data to PDFFiller which puts the data into the PDF. All good.

Another zap, when a new PDF is created​​​, downloads the PDF and is meant to use the fields in the PDF to merge and send a gmail. No good. Both in the test and reality the PDF downloads with the fields correctly in from the google sheet, but Zapier can’t read them - they’re blank.

Any clever ideas?

This post has been closed for comments. Please create a new post if you need help or have a question about this topic.

6 replies

Troy Tessalone
Userlevel 7
Badge +14

Hi @LetsFly 

Perhaps you can provide screenshots of the issue to help us better visualize the fields involved and the issue you’ve described.

⚡ Troy Tessalone - AutomationAce.com | Premier Certified Zapier Expert | #1 Zapier Community Contributor
L

Thank you! Does this help?

 

Troy Tessalone
Userlevel 7
Badge +14

Hi @LetsFly 

Check your Zap Runs history for the DATA OUT from the Step 1 trigger (pdffiller): https://zapier.com/app/history/

If those data points have blank values, then the issue likely is with some setting in pdffiller rather than the Zap.

If you need additional help you can open a ticket with Zapier Support here: https://zapier.com/app/get-help

⚡ Troy Tessalone - AutomationAce.com | Premier Certified Zapier Expert | #1 Zapier Community Contributor
L

Thanks - but the PDF itself has the fields filled in from the Google Sheet… and downloads correctly. Just doesn’t pull back through.

L

Is there a better way to achieve what I’m trying to do?

Troy Tessalone
Userlevel 7
Badge +14

@LetsFly 

FYI: Most Zap app integrations are maintained by the app developer, rather than Zapier.

Make sure to check the settings on the pdffiller side and for the pdffiller template.

pdffiller doesn’t have any Help articles on their Zap app profile page to reference unfortunately.

Just because you can populate the data into a pdffiller template, doesn’t guarantee that it can be retrieved via the pdffiller Zap trigger step.

If you need additional help you can open a ticket with Zapier Support here: https://zapier.com/app/get-help

 

 

⚡ Troy Tessalone - AutomationAce.com | Premier Certified Zapier Expert | #1 Zapier Community Contributor
Terms & Conditions