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  • Need to "cancel event" from Google Calendar, based on prompt response from Calendly

Hi I’m going to break it down in the steps that need to happen so its clearer.

  1. Prospect goes to calendly.
  2. Selects time and date and fills out qualifying questions
    1. If the right answer is selected.
      1. Creates the appointment and everything is great.
    2. If in the incorrect answer is selected
      1. Created the appointment.
  3. Zapier needs to identify that the wrong answer was selected.
    1. In Gmail I have created a filter and label so it’s saved automatically in it.
  4. Once identify I need for Zapier to recognize it in Google Calendar.
    1. Find event through search term.
  5. Once identified Delete Event in Google Calendar
    1. Event is selected.
    2. Event is canceled
    3. Attendees are notified
  6. Delay 1 minute
  7. Send an email through Gmail
    1. Thanks but no thanks, email is sent.

Its safe to say that technically everything but 5 (and maybe 4) doesn’t happen

 

Hi @Cmurcia 

Good question.

Why not use Calendly Routing Forms?

https://help.calendly.com/hc/en-us/articles/4418606043927-Getting-started-with-Routing-Forms

Happy Friday @Cmurcia! Were you able to give Troy’s recommendation a go? If you have any remaining questions, please don’t hesitate to pop back in! 

Hi @Cmurcia!

Troy’s method is definitely ideal, as it will stop the event from being placed on your calendar from the start! Calendly designed Routing Forms exactly for this purpose and it’s the right tool for the job!

But if you want to continue using Zapier for this, or have another issue related to manipulating Google Calendar events in the future, I believe your issue is related to the fact that in step 3, you are pointing the app to the title of an event instead of the event ID. Try this instead:

 

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