Skip to main content

I am trying to capture new lead data from emails in my Gmail account and have them create new leads in Brivity my CRM. 

I am not understanding how to setup the Zap so that it sources the right data. The emails will be the same every time, with different names, emails and phone numbers. I’ve attached a screenshot of what the email looks like coming in. 

Can’t figure out how to locate the data when i get to the Create Lead configuration section. 

Thanks for any help!

Sam

This post has been edited by a moderator to remove personal information. Please remember that this is a public forum and to remove any sensitive information prior to posting.

Hi ​@Sammarx12,

 

Welcome to the Community.

You can automatically capture email lead data and create new leads in Brivity using Zapier. Start by setting up a Gmail trigger and filtering emails with specific criteria if needed. Then use Zapier’s Formatter tool to extract lead details like name, email, and phone number from the email body. Next, add a Brivity action to create a new lead, mapping the extracted data to the appropriate fields. Test your Zap to ensure the data flows correctly, adjust parsing rules if needed, and turn on your Zap to automate the lead creation process once everything works.

Feel free to ask for further assistance if you have any questions or issues.


Thanks ​@JammerS 

I’ve got the zap setup but where you say “use Zapier’s Formatter tool to extract lead details like name, email, and phone number from the email body” is where I’m getting stuck. 

I’m not getting how to do this. I see from the + section where i can select the Body Plain section, where the name exists, but how do i get it to identify the name, phone and email buried within the body text? 

 


Hi ​@Sammarx12 

Resources for email parsing: 

 

Try using this Zap action: AI by Zapier - Analyze and Return Data

Help: https://zapier.com/apps/ai/integrations#help

 

 


Hi ​@Sammarx12,

I came across your post and wanted to follow up. Have you had a chance to implement Troy’s recommendation?

Please don’t hesitate to reach out if you need any further support—we’re here to help. 🤗