Hi everyone!
So, I have done some email testing using the Printful Zap. Whenever an order is shipped out for a customer, an email is sent to that customer using the Zap.
Overall, the email sends out just fine. However, there is a tracking URL that allows the customer to track the shipping information. It also displays, but it is not displayed as an active link.
I have tried placing <a href => </a> tags around parts of the area that needs to have a link, but it is not working.
Any ideas on how to get the link to display correctly? Screenshots are below.
Here is the Zap email layout I am working with:
![](https://uploads-us-west-2.insided.com/zapier-ca/attachment/01cfe0de-e55b-4708-81b5-15af9caa8ac8.png)
Here is that same part of the email when received by the customer:
![](https://uploads-us-west-2.insided.com/zapier-ca/attachment/439794f0-2e98-42c8-a367-e23d38d07827.png)
Thanks everyone!
Best answer by steph.n
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