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Hey. I can not connect to my MySQL database, although from other resources (such as KlipFolio), the connection is successful. Can you help?

Hi @Mikhail ,

Thanks for reaching out- happy to help! 

Take a look at this article for things to double-check regarding your connection. If this doesn’t do the trick, just let us know and we will dig deeper :slight_smile:


Hi @Mikhail Were you able to get things working with the help guide that Liz linked to?


Hi @Mikhail!

I'm checking in with you here, since I don’t see a response to the messages that our team had sent you. Have you managed to resolve things or did you still need help here? Please let us know :)