Skip to main content

Get Support
Have a question? Let's get you an answer!

How Do I...? Troubleshooting Code & Webhooks Developer Zone

Other Help Resources
Wait, there's more! Check out these Community sourced spaces for additional resources.

Zapier Help Center Hire an Expert

Learning Resources
All of our best learning resources can be found here.

Featured Articles Show & Tell Zapier's products AI Hub Zapier Tools Hub

Share your knowledge
Give back to the Community by sharing your automation wins and helping to answer questions.

Share your success See unanswered questions User Groups

Other Learning Resources
Some of our favorite additional ways to upskill your Zapier knowledge.

Zapier Learn Zapier Blog Zapier Webinars

Product Updates
Check out what is new and upcoming with Zapier with our regular product updates.

Product Updates

Early Access Program
Want to join Early Access? Learn more here.

Howdy!

I currently have a zap that is associated with pipedrive connection #1 and want to move it over to pipedrive connection #2.

I have tested both pipedrive connections and they are working.

I have changed the associated account within all the zap steps over to connection #2.

I’m running into my problem in the Create Deal in Pipedrive step of the zap.

I have confirmed that the Stage option is accurate.

When I test the Send Deal to Pipedrive action it gives me the error “The deal could not be sent to Pipedrive. You do not have permissions to do this. Please check developers...”

I’m not sure what is going on. The only thing I’m changing is the connection.

Thank you

Hi @ScottyMcW 

Seems like perhaps the authenticated Pipedrive account doesn’t have proper permissions.

Make sure to authenticate the Pipedrive Zap app with an Pipedrive Admin account.

Also, consider opening a ticket with Zapier Support: https://zapier.com/app/get-help

Just wanted to pop in here to confirm that a “The deal could not be sent to Pipedrive. You do not have permission to do this” error would indicate an issue with the permissions of the connected Pipedrive account. 

The connected account would need to have full permissions to create and view deals. You can find out more about assigning permission sets to users in Pipedrive here: Managing permission sets and adding users 

After adjusting the permissions the Pipedrive account would need to be reconnected so that the Zap is able to use the updated permissions for the account. :)

Terms & Conditions