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Missing fields from Google Sheet


hi im doing a zap with google sheets and google docs but not all the cells in the sheet are dragged to my template in my google sheets i have: name,nationality, age, gender, civil status, address, state and city… in total there are 8 colums that i want to take information to my google docs but only the name is not dragged so what could it be? p.s im using the free version of zapier 

Best answer by Troy TessaloneBest answer by Troy Tessalone

@ulises 

Not sure I fully understand what is missing based on the screenshots.

If you mean the Name field doesn’t appear as a field to map with a data point from the GDoc, then I suggest editing the GDoc Template to remove and readd the {{placeholder}}.

After that, try clicking the [refresh fields] button

 

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11 replies

Troy Tessalone
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Hi @ulises 

Can you post screenshots of how your Zap steps are configured?


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  • June 25, 2021

alright wait a sec 

 


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  • June 25, 2021

it’s for a mexican enterprice but the problem is in the penultimate image where it start in nationality (nacionalidad) but the name doesn’t appear 


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  • June 25, 2021

 


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  • June 25, 2021

 


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  • June 25, 2021

 


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  • June 25, 2021

i think it should be all from the sheets part 

 


Troy Tessalone
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  • Zapier Expert
  • 31123 replies
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  • June 25, 2021

@ulises 

Not sure I fully understand what is missing based on the screenshots.

If you mean the Name field doesn’t appear as a field to map with a data point from the GDoc, then I suggest editing the GDoc Template to remove and readd the {{placeholder}}.

After that, try clicking the [refresh fields] button

 


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  • 8 replies
  • June 25, 2021

it could be also that i’m not in chrome im in opera gx could it be?

 


Troy Tessalone
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@ulises 

Chrome is the recommended browser by Zapier.

Consider opening a ticket with Zapier Support: https://zapier.com/app/get-help


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  • 8 replies
  • June 25, 2021

it worked thanks so much :))))))