Best answer

Microsoft outlook zap

  • 26 April 2022
  • 5 replies

My post trigger action is to send an email through outlook but I’m having trouble figuring out how to format the email so that it’s more presentable. 

Currently it just strings all the text info and data together into one long line.


So instead of something like this: 


Sales Enquiry 

Name: John Smith

Phone: 123456


I’m getting: 


Sales Enquiry Name: John Smith Phone: 123456





Best answer by Troy Tessalone 26 April 2022, 19:27

View original

This post has been closed for comments. Please create a new post if you need help or have a question about this topic.

5 replies

Userlevel 7
Badge +14

Hi @danigold 

Good question.

Make sure to add line breaks in the Zap config.

Are you using HTML or plain text format for the email?

Can you post screenshots with how your Outlook Zap step is configured?

Hi Troy 

Thanks for responding! 

Trying HTML but by no means an expert in any of this! 

See screenshot of the Zap step


Userlevel 7
Badge +14


Change this to plain text:


I tried that but got the same result! 

Scratch that, that worked actually :)