Hello
I am creating a path rule based on an incoming text of 1 or 2.
I’ve tried a few options but I need to be able to determine the path based on a 1 or 2 response of an incoming text.
However it either doesnt work. Or it will match 255, 525, 552 .. i just need it to match an exact 2 or 1.
Best answer by MohSwellam
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+9
Hey
I have tried exactly matches ..
But if they respond with a sentence “2 i can’t make it” or “1 yes ill be there” the condition is met.
The one that works is ..
“Body Contains Text 2” or “Body Contains Text 1”
The issue is that this will match 255 525 552 .. not just 2
+11
Hi
If you use Exactly Matches then it shouldn’t be considering something like “2 i can’t make it” to be an exact match for “2”.
Do you have any live runs of the Zap that you could share a screenshot of (from your Zap History) to show that this happened? It’s definitely not intended behaviour.
Please remember to remove any personally identifiable information from screenshots before sharing :)
These are the test results .. i sent 2 i wont make it .. with an exactly match of 2 and it doesn't pass.
+8
Hi
So you need to do one of 4 things:
Hope any of those solutions help :)
Thanks
ill set up a test zap and try that!
+8
My pleasure
If any of that works, Id appreciate if you mark my answer as solution :)
+8
Hi
Did any of the above solutions work?
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