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Question

Mapped attachment not appearing in body of email


When i send email as action 2, i usually choose URL in the body (required). 

The problem the email components (text) doesn't appear. 

Thanks for advising 

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10 replies

Troy Tessalone
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  • Zapier Expert
  • 30486 replies
  • September 9, 2021

Hi @Ienglish 

Please post a screenshot of how your Zap step is configured, thanks.


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  • 5 replies
  • September 9, 2021

This post has been edited by a moderator to remove personal information. Please remember that this is a public forum and to remove any sensitive information prior to posting. 


Troy Tessalone
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  • Zapier Expert
  • 30486 replies
  • September 9, 2021

@Ienglish 

Can you show a screenshot of the output/received email and elaborate about the issue?


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  • 5 replies
  • September 9, 2021

these are 3 screenshot 

  1. the sent email
  2. the received CC email
  3. the triggered mail
  4. a screenshot of the URL link when it’s opened  

     

  5. This post has been edited by a moderator to remove personal information. Please remember that this is a public forum and to remove any sensitive information prior to posting. 


Troy Tessalone
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  • Zapier Expert
  • 30486 replies
  • September 9, 2021

@Ienglish 

Looks like you may need to add a space or a line break between the 2 mapped data points.

 


  • Author
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  • 5 replies
  • September 9, 2021

Is this what you mean sir? 

 


Troy Tessalone
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  • Zapier Expert
  • 30486 replies
  • September 9, 2021

@Ienglish 

Yes, give that a try by testing again.


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  • 5 replies
  • September 9, 2021

I am afraid. the same issue remains. 

The weird things it doesn’t happen when i Zapier Google sheet to Gmail. 

 

do you have another suggestion or may website instead of Zapier. 

 

Thanks 


Troy Tessalone
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  • Zapier Expert
  • 30486 replies
  • September 9, 2021

@Ienglish 

Perhaps consider opening a ticket with Zapier Support for further assistance: https://zapier.com/app/get-help


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  • 5 replies
  • September 9, 2021

:ok_hand: