Question

Mailer Lite Double Opt In getting unconfirmed alert

  • 18 January 2022
  • 7 replies
  • 415 views

I have a Zap to add people to a MailerLIte group when they submit their email through a MailerLIte Landing Page.

 

I have set the Double Opt-In so they have to confirm their email and am getting an ALERT The app returned "Subscriber type is unconfirmed".

Any suggestions as to how to fix my zap?

 


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7 replies

Userlevel 7
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Hi @amyvanliew 

Please post screenshots with how your Zap steps are configured, thanks.

 

Hi Troy!   

I didn’t explain this very well.   I know when they sign up for this free program (lead gen) I get their email address and they are added to a group that triggers an email automation sequence.   I do make them confirm their email (I was getting too much spam)

I created a zap to split their first and last name because a lot of people add both and I want to be able to just get their first name so I can personalize my emails.

After I enabled the double opt in I got the Zap Alert error I mentioned about.   

 

Here is my zap

 

This is the step to split their first and last name

 

 This is the step to update their info in MailerLite
 

 

I keep thinking through this and not sure what to do?   If I could just wait until they confirm?

 

Amy
 

This post has been edited by a moderator to remove personal information. Please remember that this is a public forum and to remove any sensitive information prior to posting. 

Userlevel 7
Badge +14

@amyvanliew 

Can you post a screenshot of the error you are getting from the Zap step?

 

I created a zap to split their first and last name because a lot of people add both and I want to be able to just get their first name so I can personalize my emails.

Beware that splitting a Full Name won’t always work, due to these conditions:

  1. Prefix (e.g. Dr.)
  2. Suffix (e.g. Jr.)
  3. Multiple first names
  4. Middle name(s)
  5. Multiple last names

Oh I hadn’t thought of that…

 

Here is the alert 

 

Userlevel 7
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@amyvanliew 

Check this help article from MailerLite: https://www.mailerlite.com/help/what-are-unconfirmed-subscribers

Unconfirmed subscribers are email addresses who sign up on a form with double opt-in enabled but haven’t confirmed their subscription to your newsletter yet.

 

Might be a false positive error.

 

You may want to add a Filter step and some other random Step to your Zap to avoid these false positive errors.

Thank you.    That’s the question...how to add that filter step?   I have no idea how to do that.

Userlevel 7
Badge +14

@amyvanliew 

Filter: https://zapier.com/apps/filter/help