Skip to main content

Get Support
Have a question? Let's get you an answer!

How Do I...? Troubleshooting Code & Webhooks Developer Zone

Other Help Resources
Wait, there's more! Check out these Community sourced spaces for additional resources.

Zapier Help Center Hire an Expert

Learning Resources
All of our best learning resources can be found here.

Featured Articles Show & Tell Zapier's products AI Hub Zapier Tools Hub

Share your knowledge
Give back to the Community by sharing your automation wins and helping to answer questions.

Share your success See unanswered questions User Groups

Other Learning Resources
Some of our favorite additional ways to upskill your Zapier knowledge.

Zapier Learn Zapier Blog Zapier Webinars

Product Updates
Check out what is new and upcoming with Zapier with our regular product updates.

Product Updates

Early Access Program
Want to join Early Access? Learn more here.

Hey,

 

I have set up a zap for the migration of Mailchimp contact form subscribers detail to monday.com.

I chose this instant trigger that works well while testing it -

But after I published and turned on the zap it doesn’t seem to run.

 

Scanned through a lot of forums in research for a solution.

Would appreciate any suggestion!

Thanks,

Yehuda.

Hi @Yehuda 

FYI: Zaps only work when turned ON for new data going forward.

After the Zap was turned ON, has there been a new Subscriber in Mailchimp to trigger the Zap?

Also, check your Zap Runs for triggered Zaps that may have resulted in an error: https://zapier.com/app/history/

Yes,

I did a few tests from the contact form as well and waited 12 hours.

 

The zap showed no run history.

@Yehuda

Check these help articles for Mailchimp related to Zapier: https://zapier.com/apps/mailchimp/help

 

My subscriber isn't triggering the Zap

If someone was subscribed to a list, then unsubscribed, and later was added back to the list, the zap will not trigger as it sees it as a duplicate from the first time they subscribed. Unique email addresses will only be sent once.

Another instance where your Zap may not trigger as expected is where subscribers are imported into Mailchimp. To work around this, you can use our Import/Export workaround in order to trigger on these subscribers.

 

Subscribers won't show up in list immediately if you have double opt-in

If your MailChimp list has double opt-in enabled, you won't see any subscribers added by your zap until after that new subscriber clicks through the double opt-in email.
However, your task history will show a successful task immediately, even if the subscriber does not confirm the double opt-in email.

 

Check your Zap app connections here for Mailchimp: https://zapier.com/app/connections

 

 

This is the same issue that I am having with zapier email parser to go high level, test works fine but when turned on it is not working. 

@Dave P 

If you suspect there are issues with an app, a good place to check is here: https://status.zapier.com/

@Dave P

If you suspect there are issues with an app, a good place to check is here: https://status.zapier.com/

Yes, checked that and it showed no issues, makes no sense.

Hey @Yehuda and @Dave P!

Just checking in. Were you able to get your Zaps up and running? Let us know how it worked out!

Terms & Conditions