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Question

Mailchimp & Monday.com zap work only on while testing

  • 4 February 2021
  • 7 replies
  • 57 views
Y

Hey,

 

I have set up a zap for the migration of Mailchimp contact form subscribers detail to monday.com.

I chose this instant trigger that works well while testing it -

But after I published and turned on the zap it doesn’t seem to run.

 

Scanned through a lot of forums in research for a solution.

Would appreciate any suggestion!

Thanks,

Yehuda.

This post has been closed for comments. Please create a new post if you need help or have a question about this topic.

7 replies

Troy Tessalone
Userlevel 7
Badge +14

Hi @Yehuda 

FYI: Zaps only work when turned ON for new data going forward.

After the Zap was turned ON, has there been a new Subscriber in Mailchimp to trigger the Zap?

Also, check your Zap Runs for triggered Zaps that may have resulted in an error: https://zapier.com/app/history/

⚡ Troy Tessalone - AutomationAce.com | Premier Certified Zapier Expert | #1 Zapier Community Contributor
Y

Yes,

I did a few tests from the contact form as well and waited 12 hours.

 

The zap showed no run history.

Troy Tessalone
Userlevel 7
Badge +14

@Yehuda

Check these help articles for Mailchimp related to Zapier: https://zapier.com/apps/mailchimp/help

 

My subscriber isn't triggering the Zap

If someone was subscribed to a list, then unsubscribed, and later was added back to the list, the zap will not trigger as it sees it as a duplicate from the first time they subscribed. Unique email addresses will only be sent once.

Another instance where your Zap may not trigger as expected is where subscribers are imported into Mailchimp. To work around this, you can use our Import/Export workaround in order to trigger on these subscribers.

 

Subscribers won't show up in list immediately if you have double opt-in

If your MailChimp list has double opt-in enabled, you won't see any subscribers added by your zap until after that new subscriber clicks through the double opt-in email.
However, your task history will show a successful task immediately, even if the subscriber does not confirm the double opt-in email.

 

Check your Zap app connections here for Mailchimp: https://zapier.com/app/connections

 

 

⚡ Troy Tessalone - AutomationAce.com | Premier Certified Zapier Expert | #1 Zapier Community Contributor
D
Badge

This is the same issue that I am having with zapier email parser to go high level, test works fine but when turned on it is not working. 

Troy Tessalone
Userlevel 7
Badge +14

@Dave P 

If you suspect there are issues with an app, a good place to check is here: https://status.zapier.com/

⚡ Troy Tessalone - AutomationAce.com | Premier Certified Zapier Expert | #1 Zapier Community Contributor
D
Badge

@Dave P

If you suspect there are issues with an app, a good place to check is here: https://status.zapier.com/

Yes, checked that and it showed no issues, makes no sense.

Jillian
Userlevel 4
Badge +6

Hey @Yehuda and @Dave P!

Just checking in. Were you able to get your Zaps up and running? Let us know how it worked out!

Hi there!

My name is Lisa Orr and I’m a product manager at Zapier. We recently launched App Extensions a new tool that lets you build a custom action in the Editor.

We’re looking for users to join the App Extensions beta program, so if you want to learn more about building custom actions that fit exactly what you need, let’s chat.

Schedule time with me

I want to hear from you!

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